Echo, a WhatsApp
live chat platform
Built for one-to-one engagement with prospective students
to convert more and enroll more
Instant, powerful, and actionable
Are you effectively engaging prospective students through all incoming and outgoing WhatsApp chats from different sources on one unified platform? If your answer is no, you could be missing out on a lot of critical opportunities that could impact your enrollment growth.
That’s exactly why we bring to you Echo—our WhatsApp live chat platform that centralizes all your one-to-one WhatsApp interactions, turning every conversation into an opportunity to engage and convert. It empowers real-time, meaningful exchanges between your education organization and prospective students.
With Echo, you can make sure your messages are contextualized and personal as you get one-click access to their behavior and activities in the student profile.
Engage anytime, anywhere
With Echo on WhatsApp, your prospective students can reach out to you and you can reach out to them whenever they are ready to talk. This round-the-clock availability means you never miss an opportunity to connect, making every moment a potential turning point in a student’s decision-making process.
Enrich your CRM with new leads and opportunities
Echo goes beyond simple engagement with your student prospects. With every interaction, it helps you identify opportunities, automatically creating new leads. This seamless connection means that every chat not only builds connections but also enriches your CRM with valuable data, setting the stage for targeted follow-ups and personalized outreach.
Craft conversations that matter
Personalize each chat based on the prospective student’s profile and needs. Echo’s intelligent features allow for tailored responses, ensuring that every interaction is meaningful and directly addresses each student’s concerns or questions.
Ready-to-use conversation templates
Cut down on repetition and effortlessly answer common questions with Echo’s library of pre-set templates. Designed to handle frequent inquiries with ease, these templates ensure your communications are consistent, professional, and engaging. By automating responses to basic questions, Echo allows your team to focus on deeper, more personalized student interactions, enhancing both efficiency and conversion rates.
Foster immediate connections
The immediacy of WhatsApp, combined with Echo’s streamlined communication tools, allows for real-time engagement. Quick, conversational exchanges help build rapport and trust, significantly enhancing the student recruitment experience.
No message or opportunity is lost
Easily accessible chat history means no detail is lost. This provides a complete overview of each interaction, enabling personalized and informed communication. With easy access to previous conversations, your team can pick up exactly where they left off, making every follow-up feel thoughtful and relevant.
Measure the impact of every conversation
With Echo, you gain access to detailed insights into the conversion process, allowing you to monitor the number of leads generated, the transition of leads to applications, the conversion of applications to enrollments, and more. Echo enables measuring every chat’s impact, ensuring you can optimize your interactions for maximum effectiveness.
