Education Chatbot for Universities, Colleges, Coaching & Consultancies

Why do you need Niaa – The Education Chatbot
for your Admissions?

The turnaround time from when an enquiry is raised until when a counsellor connects with the applicant for the first time is a major factor in their decision-making process. It is simply not possible for any institution to connect with all their leads in real time, especially after working hours or on holidays. Delayed, impersonal responses lead to applicants losing interest and poorly impact your enrolments.

Niaa, the conversational AI-based Education chatbot, helps intelligently engage with your candidates throughout their admission journey. Built with evolving Natural Language Processing (NLP) technology and robust Machine Learning (ML) techniques, Niaa provides a delightful counselling experience with a human touch. Available 24*7, Niaa can be integrated across web, WhatsApp and Facebook to help build applications, optimize ROI in real-time and drive admissions seamlessly!

I’m here 24*7 to convert your website
visitors into applicants.

I’m also available on WhatsApp & Facebook to
make your life easier.

I connect your prospects to counsellors
with the ‘Request a callback’ feature.

Want to know a prospect’s intent? Check my Chat History to know instantly.

Based on NLP, I keep learning and
improving just like your students.

I can calculate your ROI in real time.

Convert website visitors into applicants

Let Niaa instantly take over as soon as your prospects land on the official website of your educational institution through AI-driven support. Automate contextual chat workflows according to prospect details, handle repetitive queries all day long and facilitate personalized, media-based communication with your prospect to maximize winning opportunities.

Engage immersively via WhatsApp & WhatsApp Business API

Candidates can click on the WhatsApp icon to directly open the chat with a pre-populated message and start the conversation with Niaa instantly from your mobile website. You can also advertise a direct chat URL for Niaa. Candidates can visit the page and start talking.

Furthermore, you could also save the contact, and start a conversation like you do with any other friend. See, we told you Niaa has a human touch!

Niaa can now take over WhatsApp Business API

Provide a delightful nurturing experience on Facebook

Niaa, the conversational AI-based Education Chatbot, can now nurture prospects on Facebook in a personalized, automated manner. If a prospect puts in a messenger enquiry on the institution’s official Facebook page, Niaa will be able to contextually engage with them based on their application journey.

Available 24*7*365, Niaa can also share multiple resources to the prospect in form of images, videos or PDF documents to nurture applicants and ensure faster conversions!

Prioritize your counsellor’s efforts through Request a Callback

As Niaa is a virtual counsellor that comprehends your candidates’ needs, she even has the power to build a link between your counsellor and candidates. While conversing with Niaa, your applicant can directly “Request for a Callback” from the same counselor that is already interacting with the lead – who will receive a real-time notification for the same.

Niaa enables you to take a step forward by bridging the gap between Counsellors & Candidates.

Make accurate decisions with a consolidated Chat History

The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles. Just like on WhatsApp, the chat gets appended in real time. Leveraging the chat history feature will enable you to analyse the quality of your leads and make further decisions.

You’re not just reading your prospects’ conversations, you’re reading/predicting their intentions.

Target relevant communication with URL Personalization

For every course page, a different Niaa can be used – this has been made possible through URL personalisation. This enables Niaa to keep the conversation with your prospects relevant to the course, while keeping them engaged.

Gain deep, actionable insights with Natural Language Processing

The robust NLP that constitutes Niaa is coupled with its smartness to bring efficiency with things. While it is omnipresent and can address about a thousand queries or more, its role goes beyond simply carrying out command tasks. It processes things on multiple levels before initiating a conversation or closing one. All in the blink of an eye!

Get the accurate picture with Real-Time ROI Module

Calculate the ROI of Niaa in real time with a one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL) and Cost per Application (CPA). What’s more, Niaa also shows the bifurcation of web and WhatsApp sessions separately so that you know where exactly your students engage the most.

Institutions across the country trust Niaa
for engaging their prospects!

The smartest admission assistant,
now on WhatsApp .

Watch the Video

Features Niaa Most of the Other Chatbots
Real Time ROI Dashboard Yes X
Deep Applicant Insights Yes X
Request a Callback Yes X
Pre-integrated with CRM & Mobile Application Yes X
Auto Pop Out Yes Yes
Engaging UI/UX Yes X
Consolidated chat history in Lead Profile Yes X
Contextual Chat Yes X
Virtual Counsellor (24 x 7 x 365) Yes Yes
URL Personalization Yes X
Integrated with WhatsApp Business API Yes X

Hear from Our Partners

NoPaperForms is an excellent platform for the management and nurturing of leads for an organisation. Especially, Niaa, the chatbot is an amazing feature providing a hassle-free experience to a visitor on your website. This AI-based chatbot answers almost all your queries at one place without any struggle leading the visitor to explore more about you!

Ms. Monika Mittal

Vice Chairperson at Anand International College of Engineering

Our teams are now connected more than ever, even when on the go. We never miss a pulse of what’s going on with our marketing campaigns, counseling efforts, and applications. Nothing slips through the cracks and with the real-time data that’s available on our Dashboards for a myriad of things, we’ve been able to make quick and informed decisions about optimizing and pivoting when needed. It’s exactly the reason why we thrived with minimal impact in the new world order today.

Sourabh Rungta

Director, Rungta Group of Institutions

NPF helps deliver high-quality 360° service by making follow-ups and seamless customized end-to-end communications for every inquiry and also preserves a record of every enhanced communication, at ease. NPF also comes with built-in integrated tracking tools and helps track leads through various student engagement programs, irrespective of digital or print or in-person events and evaluate their feasibility.

Neeraj Singh

Director Admissions, Reva University

See All Testimonials

An education chatbot is a fully automated Natural Language Processing based application, specifically built for the education industry, to provide a personalized counselling experience to your prospects.

Unlike other chatbots which are built as a horizontal platform (can be used in different industries), an education chatbot understands how the education industry functions and nurtures prospects as per their requirements.

Its deep insights ensure that each conversation is unique, thus, helping in capturing and strategically nurturing the candidate with a delightful counseling experience.

NoPaperForms’ Integrated Admission Assistant, Niaa engages with prospects in a conversational manner and responds to their queries through various mediums like videos, images, documents, carousels or cards. Niaa is based on Natural Language Processing (NLP) and has the power to know a prospect’s intent through their consolidated chat history. Furthermore, it helps in bridging the gap between a prospect and a counsellor by providing the “Request a Call Back” button. It is also accessible on WhatsApp via WhatsApp Business API integration.

An education chatbot helps you gain an upper hand over your competitors. Since it is available 24 x 7 x 365 to respond to your prospects, it improves engagement, minimizes ambiguity during interactions, and improves the productivity of your counsellors, thus helping in result-oriented lead nurturing. This is what educational institutions need today.

Niaa is intelligent enough to provide a course-specific interaction through URL personalization, unlike other simple education chatbots. It provides ROI on a real-time basis by measuring engagements, sessions, Cost Per Lead (CPL), and Cost Per Application (CPA). Furthermore, it shows the bifurcation of web and WhatsApp sessions separately in order to let you know where your prospects engage the most.

It works independently from a human operator and provides a response within seconds, based on a combination of predefined scripts and machine learning applications.

An NLP chatbot is designed conceptually and offers a seamless omnipresent counselling experience. Naturally, an NLP chatbot is faster than humans as it does not require time to think and then type.

As an expert multi-tasker, it can engage with a number of prospects at the same time. Its proactive approach encourages greater interaction, providing more chances of conversion as compared to live chat, that requires a human to actively manage it.