Why do you need Niaa – The Education Chatbot for your Admissions?
The turnaround time from when an enquiry is raised until when a counsellor connects with the applicant for the first time is a major factor in their decision-making process. It is simply not possible for any institution to connect with all their leads in real time, especially after working hours or on holidays. Delayed, impersonal responses lead to applicants losing interest and poorly impact your enrolments.
Niaa, the conversational AI-based Education chatbot, helps intelligently engage with your candidates throughout their admission journey. Built with evolving Natural Language Processing (NLP) technology and robust Machine Learning (ML) techniques, Niaa provides a delightful counselling experience with a human touch. Available 24*7, Niaa can be integrated across web, WhatsApp and Facebook to help build applications, optimize ROI in real-time and drive admissions seamlessly!
Image, Video, Document, Carousel, or Cards – Niaa uses more than just words to respond basis the query type
Niaa also becomes a bridge between counsellors and candidates through “Request a Call back” feature
Niaa is intelligent enough to connect the dots between past and present conversations
Niaa takes over the replies in both WhatsApp & WhatsApp Business API
Niaa isn’t restricted to business hours and is Available 24*7*365
Niaa lets you calculate ROI on real-time basis
“I am the most advanced admission
assistant you’ll ever meet”



Convert website visitors into applicants
Let Niaa instantly take over as soon as your prospects land on the official website of your educational institution through AI-driven support. Automate contextual chat workflows according to prospect details, handle repetitive queries all day long and facilitate personalized, media-based communication with your prospect to maximize winning opportunities.

Engage immersively via WhatsApp & WhatsApp Business API
Candidates can click on the WhatsApp icon to directly open the chat with a pre-populated message and start the conversation with Niaa instantly from your mobile website. You can also advertise a direct chat URL for Niaa. Candidates can visit the page and start talking.
Furthermore, you could also save the contact, and start a conversation like you do with any other friend. See, we told you Niaa has a human touch!
Niaa can now take over WhatsApp Business API
Provide a delightful nurturing experience on Facebook
Niaa, the conversational AI-based Education Chatbot, can now nurture prospects on Facebook in a personalized, automated manner. If a prospect puts in a messenger enquiry on the institution’s official Facebook page, Niaa will be able to contextually engage with them based on their application journey.
Available 24*7*365, Niaa can also share multiple resources to the prospect in form of images, videos or PDF documents to nurture applicants and ensure faster conversions!

Prioritize your counsellor’s efforts through Request a Callback
As Niaa is a virtual counsellor that comprehends your candidates’ needs, she even has the power to build a link between your counsellor and candidates. While conversing with Niaa, your applicant can directly “Request for a Callback” from the same counselor that is already interacting with the lead – who will receive a real-time notification for the same.
Niaa enables you to take a step forward by bridging the gap between Counsellors & Candidates.

Make accurate decisions with a consolidated Chat History
The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles. Just like on WhatsApp, the chat gets appended in real time. Leveraging the chat history feature will enable you to analyse the quality of your leads and make further decisions.
You’re not just reading your prospects’ conversations, you’re reading/predicting their intentions.

Target relevant communication with URL Personalization
For every course page, a different Niaa can be used – this has been made possible through URL personalisation. This enables Niaa to keep the conversation with your prospects relevant to the course, while keeping them engaged.

Gain deep, actionable insights with Natural Language Processing
The robust NLP that constitutes Niaa is coupled with its smartness to bring efficiency with things. While it is omnipresent and can address about a thousand queries or more, its role goes beyond simply carrying out command tasks. It processes things on multiple levels before initiating a conversation or closing one. All in the blink of an eye!

Get the accurate picture with Real-Time ROI Module
Calculate the ROI of Niaa in real time with a one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL) and Cost per Application (CPA). What’s more, Niaa also shows the bifurcation of web and WhatsApp sessions separately so that you know where exactly your students engage the most.

Institutions across the country trust Niaa
for engaging their prospects!







Features
Niaa
Most of the
Other Chatbots
|
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Real Time ROI Dashboard
Yes
X
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Deep Applicant Insights
Yes
X
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Request a Callback
Yes
X
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Pre-integrated with CRM & Mobile Application
Yes
X
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Auto Pop Out
Yes
Yes
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Engaging UI/UX
Yes
X
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Consolidated chat history in Lead Profile
Yes
X
|
Contextual Chat
Yes
X
|
Virtual Counsellor (24 x 7 x 365)
Yes
Yes
|
URL Personalization
Yes
X
|
Integrated with WhatsApp Business API
Yes
X
|
Hear from Our Partners

NoPaperForms is an excellent platform for the management and nurturing of leads for an organisation. Especially, Niaa, the chatbot is an amazing feature providing a hassle-free experience to a visitor on your website. This AI-based chatbot answers almost all your queries at one place without any struggle leading the visitor to explore more about you!
Ms. Monika Mittal
Vice Chairperson at Anand International College of Engineering

Our teams are now connected more than ever, even when on the go. We never miss a pulse of what’s going on with our marketing campaigns, counseling efforts, and applications. Nothing slips through the cracks and with the real-time data that’s available on our Dashboards for a myriad of things, we’ve been able to make quick and informed decisions about optimizing and pivoting when needed. It’s exactly the reason why we thrived with minimal impact in the new world order today.
Sourabh Rungta
Director, Rungta Group of Institutions

NPF helps deliver high-quality 360° service by making follow-ups and seamless customized end-to-end communications for every inquiry and also preserves a record of every enhanced communication, at ease. NPF also comes with built-in integrated tracking tools and helps track leads through various student engagement programs, irrespective of digital or print or in-person events and evaluate their feasibility.
Neeraj Singh
Director Admissions, Reva University