Education Chatbot for Universities, Colleges, Coaching & Consultancies

Why do I need Niaa?

Unlike other chatbots for education, Niaa is built to strike a real conversation with your prospects. So instead of relying on plain chat workflows, Niaa draws its learnings from the tightly coupled NoPaperForms platform and provides an experience like no other – be it enabling the candidate to begin filling an application or requesting a callback from.

Image, Video, Document, Carousel, or Cards – Niaa uses more than just words to respond basis the query type

Niaa also becomes a bridge between counsellors and candidates through “Request a Call back” feature

Niaa is intelligent enough to connect the dots between past and present conversations

Niaa takes over the replies in both WhatsApp & WhatsApp Business API

Niaa isn’t restricted to business hours and is Available 24*7*365

Niaa lets you calculate ROI on real-time basis

“I am the most advanced admission
assistant you’ll ever meet”

You can calculate ROI in real time because
I don’t believe in working sluggishly

I’m available on WhatsApp and WhatsApp Business API. You see, I’m here to make life easier

If your candidate still feels like talking
to your counsellor (*rolls eyes*), they
can Request a Callback

Eager to know your prospects’ intentions? The Chat History will let you know!

Did your prospect just visit a particular
course page? Great! Trust me, I’ll
stick to the plot

Powerful NLP Algorithms I understand the studentintent and deliver information within seconds

Niaa comes with its own

Real Time
ROI Module

Calculate the ROI of Niaa in real time with a one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL) and Cost per Application (CPA). What’s more, Niaa also shows the bifurcation of web and WhatsApp sessions separately so that you know where exactly your students engage the most.

engagement redefined

Niaa on WhatsApp

Candidates can click on the WhatsApp icon to directly open the chat with a pre-populated message and start the conversation with Niaa instantly from your mobile website. You can also advertise a direct chat URL for Niaa. Candidates can visit the page and start talking.

Furthermore, you could also save the contact, and start a conversation like you do with any other friend. See, we told you Niaa has a human touch!

Niaa can now take over WhatsApp Business API

enable your candidates to

Request a Callback from Counsellors

As Niaa is a virtual counsellor that comprehends your candidates’ needs, she even has the power to build a link between your counsellor and candidates. While conversing with Niaa via chat on your website or WhatsApp, your applicant can directly “Request for a Callback” from the same counselor that is already interacting with the lead – who will receive a real-time notification for the same.

Niaa enables you to take a step forward by bridging the gap between Counsellors & Candidates.

know the intent through

Consolidated Chat History at Lead Profile

The conversation that your candidates will have with Niaa on WhatsApp & Web can be easily accessed at their profiles. Just like on WhatsApp, the chat gets appended in real time. Leveraging the chat history feature will enable you to analyse the quality of your leads and make further decisions.

You’re not just reading your prospects’ conversations, you’re reading/predicting their intentions.

course-specific interaction with

URL Personalization

For every course page, a different Niaa can be used – this has been made possible through URL personalisation. This enables Niaa to keep the conversation with your prospects relevant to the course, keeping them engaged.

Conversations with Niaa will never go haywire – she cares as much about what your prospects are seeking as you do.

connect realistically through

Natural Language Processing

The Robust NLP that constitutes Niaa is coupled with its smartness to bring efficiency with things. While it is omnipresent and can address about a thousand queries or more, its role goes beyond simply carrying out command tasks. It processes things on multiple levels before initiating a conversation or closing one. All in the blink of an eye!

Lightning is Niaa-fast.

Institutions across the country trust Niaa for engaging their prospects!

The smartest admission assistant,
now on WhatsApp .

Watch the Video

“There are many others like me but they’re not me”

Features Niaa Most of the Other Chatbots
Real Time ROI Dashboard Yes X
Deep Applicant Insights Yes X
Request a Callback Yes X
Pre-integrated with CRM & Mobile Application Yes X
Auto Pop Out Yes Yes
Engaging UI/UX Yes X
Consolidated chat history in Lead Profile Yes X
Contextual Chat Yes X
Virtual Counsellor (24 x 7 x 365) Yes Yes
URL Personalization Yes X
Integrated with WhatsApp Business API Yes X

Frequently Asked Questions - Niaa

An education chatbot is a fully automated Natural Language Processing based application, specifically built for the education industry, to provide a personalized counselling experience to your prospects.

Unlike other chatbots which are built as a horizontal platform (can be used in different industries), an education chatbot understands how the education industry functions and nurtures prospects as per their requirements.

Its deep insights ensure that each conversation is unique, thus, helping in capturing and strategically nurturing the candidate with a delightful counseling experience.

NoPaperForms’ Integrated Admission Assistant, Niaa engages with prospects in a conversational manner and responds to their queries through various mediums like videos, images, documents, carousels or cards. Niaa is based on Natural Language Processing (NLP) and has the power to know a prospect’s intent through their consolidated chat history. Furthermore, it helps in bridging the gap between a prospect and a counsellor by providing the “Request a Call Back” button. It is also accessible on WhatsApp via WhatsApp Business API integration.

An education chatbot helps you gain an upper hand over your competitors. Since it is available 24 x 7 x 365 to respond to your prospects, it improves engagement, minimizes ambiguity during interactions, and improves the productivity of your counsellors, thus helping in result-oriented lead nurturing. This is what educational institutions need today.

Niaa is intelligent enough to provide a course-specific interaction through URL personalization, unlike other simple education chatbots. It provides ROI on a real-time basis by measuring engagements, sessions, Cost Per Lead (CPL), and Cost Per Application (CPA). Furthermore, it shows the bifurcation of web and WhatsApp sessions separately in order to let you know where your prospects engage the most.

It works independently from a human operator and provides a response within seconds, based on a combination of predefined scripts and machine learning applications.

An NLP chatbot is designed conceptually and offers a seamless omnipresent counselling experience. Naturally, an NLP chatbot is faster than humans as it does not require time to think and then type.

As an expert multi-tasker, it can engage with a number of prospects at the same time. Its proactive approach encourages greater interaction, providing more chances of conversion as compared to live chat, that requires a human to actively manage it.